PRIVACY POLICY
AQUA NOBEL OF SWEDEN AB
For us at Aqua Nobel of Sweden, the trust of our customers is of the utmost importance. To inform you about how we process personal data, we have established this Privacy Policy. This policy also describes your rights and how you can exercise them.
WHAT INFORMATION DO WE COLLECT?
Aqua Nobel of Sweden collects and processes information within the areas and functions described below.
When you interact with us, for example by making a purchase on our website, creating an account, or contacting us, you may provide us with personal information in different ways.
INFORMATION YOU PROVIDE US. THIS MAY INCLUDE:
- Personal and contact information – name, email address, phone number, personal identification number, billing and delivery address, etc.
- Payment information – invoice details, bank account number, etc.
- Property information – property designation, apartment number, etc.
INFORMATION WE COLLECT ABOUT YOU
- Address verification – upon your request, address data may be retrieved to facilitate purchases.
- Source: Nets and/or Creditsafe.
- Product information – details of the goods you have purchased.
- Financial information – approved credits via our partners. Source: Nets and/or Creditsafe.
- Usage data – how you use our website and services, including how you found us.
- Device information – IP address, etc.
- Geographic information – your location, to enable delivery of goods.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase from Aqua Nobel of Sweden, your personal data may be processed to provide, perform, and improve our services.
Based on the purchase agreement, your data is processed to:
- Complete your purchase and verify your identity if needed (e.g. credit purchases)
- Provide customer support and product information
- Deliver goods
- Handle warranties and complaints
- Administer, develop, and test our systems
WITH YOUR CONSENT, WE MAY ALSO USE YOUR DATA TO:
- Manage your customer account
- Send newsletters and relevant offers
- Send press releases
- Use cookies or similar technologies (e.g. Facebook Pixel)
Aqua Nobel of Sweden may also process your personal data to comply with applicable laws, such as accounting and tax regulations.
COMMUNICATION
We may use your information to communicate with you via email, phone, or other electronic means. This may include offers based on previous purchases or invitations to participate in surveys.
If you no longer wish to receive targeted communication, you can contact us at info@aquanobel.se.
Please note that changes may not take effect immediately. We aim to process your request as soon as possible, and no later than 20 days after receiving it.
WHO DO WE SHARE YOUR INFORMATION WITH?
To provide our services, we may share your data with selected third parties:
- Suppliers and subcontractors – to fulfill our obligations and provide our services
- Payment and credit providers – to process payments and offer credit services
- Authorities – when required by law or with your consent (e.g. tax authorities, police)
SECURITY
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Only employees of Aqua Nobel of Sweden or our partners who need access to your data for specific tasks will have access.
WHAT WE WILL NOT DO
We will never sell your personal data to third parties without your consent.
WHERE DO WE STORE YOUR DATA?
Your personal data is primarily processed within the EU/EEA.
If data is transferred outside the EU/EEA, we ensure that adequate safeguards are in place to maintain a level of protection equivalent to EU standards.
HOW LONG DO WE KEEP YOUR DATA?
We retain your personal data only as long as necessary to fulfill the purposes described in this policy.
Where data is required for legal obligations (such as accounting), it will be stored for as long as required by law. We regularly review and delete data that is no longer needed.
YOUR RIGHTS
You have the right to:
- Access your data – request a copy of the data we hold about you (free of charge)
- Rectification – correct inaccurate or incomplete information
- Erasure (“right to be forgotten”) – request deletion of your data, subject to legal obligations
- Restriction of processing – request limited processing under certain conditions
- Object to processing – if processing is based on legitimate interest
- Data portability – receive your data in a structured format
- Withdraw consent – at any time
- Protection against automated decision-making – including profiling, unless legally justified
CONTACT US
- Aqua Nobel of Sweden AB
- Company registration number: 556604–5828
- Address: Hjortvägen 54, 253 55 Mörarp, Sweden
If you have questions about how we process personal data, please contact us:
- info@aquanobel.se
- +46 (0)42 718 00
SUPERVISORY AUTHORITY
The Swedish Authority for Privacy Protection (IMY) supervises compliance with data protection regulations.
If you believe your personal data has been processed incorrectly, you have the right to file a complaint with IMY: https://www.imy.se/vagledningar/for-dig-som-privatperson/klagomal/
UPDATES
Aqua Nobel of Sweden reserves the right to amend and update this policy.
